30 Day Money Back Guarantee

If you are unhappy with your hosting account with us for any reason or just wish to close the account at anytime during the first 30 days, you will get a refund of all hosting fees paid, less any setup fees. Be sure to include the payment subscription ID when closing your account and requesting a refund for confirmation.

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Incorrect Billing

If you believe you were incorrectly billed, please submit a ticket to us explaining what you...

How do I order more bandwidth?

You can order extra bandwidth by sending in a ticket to our support team at...

What is Mxhub's cancellation policy?

"If I cancel my account with more than 1 year left on a 2 year agreement, will I get...

Changing Billing Details

To update your billing details, you may do so at https://www.mxhub.com/clients/

How do I order more storage space?

You can add additional storage space to your account at any time by sending in a trouble ticket...