30 Day Money Back Guarantee

If you are unhappy with your hosting account with us for any reason or just wish to close the account at anytime during the first 30 days, you will get a refund of all hosting fees paid, less any setup fees. Be sure to include the payment subscription ID when closing your account and requesting a refund for confirmation.

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Incorrect Billing

If you believe you were incorrectly billed, please submit a ticket to us explaining what you...

How much does it cost to upgrade my plan if I decide to upgrade later?

You can upgrade at any time for the difference in cost of plans. For example if you purchase a...

Changing Billing Details

To update your billing details, you may do so at https://www.mxhub.com/clients/

Cancelling Your Account

To cancel your account, you need to send in a ticket requesting the account to be cancelled. Be...

How do I order more bandwidth?

You can order extra bandwidth by sending in a ticket to our support team at...