In addition to our industry leading 99.998% Uptime Service Level Agreement, each of the following management features is included with every plan.
Zero-Downtime Data Migration
Data migration can be a daunting task. Whether you're migrating from another provider to NYBERWAY, or between NYBERWAY servers, let our experienced techs handle complete data migration free of charge. Best of all, there is no downtime involved!
No more dealing with frustrating how-to's and poor documentation. We'll install and configure any popular software package compatible with your server plan at no cost. In the event that issues arise, we'll also work directly with software vendors as needed.
Pro-active software updates, stateful firewall, intrusion detection/prevention, and audit logging keep the bad guys out and your data in-tact. We'll also pro-actively monitor your security logs on a daily basis.
Pro-active Service Monitoring
Monitoring systems track your server's health and we'll pro-actively respond according to your escalation procedures in the event that issues arise with your server. Most of the time, no interaction from you is required if or when issues arise.
Monitor your bandwidth utilization, track your IP usage, control your reverse DNS records, and much more all through your Client Portal account. In addition, every client receives their own private VLAN to keep traffic completely isolated from all other clients and your IP addresses secure.
In addition to network management, you can issue instant reboots, request KVM access, and even reinstall your operating system with our Automated OS Installer with the click of a button. Our Automated OS Installer is also great for resellers and developers.
Optionally available, which may require additional fees:
- Application/service level monitoring
- Application development (PHP, MySQL, Perl)
- Hybrid dedicated/colocation setup
- Lease to Own (LTO)
- Website design and marketing
Please contact us to discuss your custom needs.
* Fully managed support included free of charge for Cloud Virtual Servers, Dedicated Servers, Website Hosting, and Streaming Services.