Articles

 Can I access my site with or without the 'www'?

Yes. You can access your site both with or without the 'www'. For example you can access...

 Can I get Custom Nameservers?

Yes, we charge $25 per year for custom nameservers (Example: ns1 and ns2.yourdomain.com)....

 Can I host more than one domain on my Cpanel account?

Dependnig on the type of plan you purchase. Look out for "Multiple Domains" feature...

 Can I host my friends if I buy your hosting?

Yes you can create hosting accounts for your friends, they will have their own FTP / email login...

 Can international users purchase your hosting?

Yes we offer our hosting services to customers worldwide.

 Do you put any types of advertising on my pages?

No, we do not put any types of advertising on your pages.

 Do you support IMAP?

Yes, all of our Cpanel accounts support IMAP.

 Do your servers support Microsoft Front Page?

You may enable or disable the Microsoft Front Page capability within your Cpanel.

 Do your servers support XML?

Yes, all of our Cpanel servers do support XML.

 Does Mxhub offer a referral program?

Yes, you can sign up for our affiliate program via the following link:...

 Does Mxhub support JSP, ASP and/or ColdFusion?

No, sorry...Active Server Pages (ASP) and ColdFusion (CF) are primarily designed for use on...

 Does Mxhub support PHP, MySQL and/or Perl?

All of our plans include a minimum of 1 MySQL databases and phpMyAdmin is installed on all...

 Does Mxhub support streamed multimedia content?

We support the streaming of RealMedia content via a process which is referred to as HTTP...

 How can I see how much disk space and data transfer I have used and have remaining?

You can monitor your accounts disk space / data transfer usage through your control panel.

 How do I add new email accounts/features or hosting features to my account? How long does it take to set them up?

You can add email accounts/features and hosting features via your control panel. Features are...

 How do I transfer my site to Mxhub?

First you would get a new account with us - and then transfer all of your website files. Once...

 How long until my new hosting account is setup?

We setup all accounts within 24 hours of receiving your order and payment. If you have requested...

 How much space can I use for hosting features (such as MySQL databases, CGI-scripts, ASP, PHP etc.)?

Any space used for hosting features such as MySQL databases, CGI scripts, ASP, PHP etc. is...

 Policy on Spam, UCE and Bulk Mailing

Accounts caught sending unsolicited, as defined by Mxhub*, email or usenet postings, either...

 What if I need a hosting feature not included with your hosting accounts?

If you need a hosting feature that is not listed on our hosting features page, we also offer...

 What is the charge if I exceed the monthly data transfer limit, or the diskspace limit?

If you exceed your data transfer / disk space limit your account will be suspended until you...

 What is the FTP Manager?

Inside your CPanel Control Panel, you'll notice an icon for FTP Manager. The FTP Manager...

 What is your uptime guarantee?

We will make every reasonable attempt to avoid unexpected server downtime and to ensure that all...

 What payment options do you offer?

Currently you can pay online with your Visa, Mastercard, Amex through our merchant account or via...

 What types of sites do you host?

We host any sites that do not violate our acceptable use policy.

 Where can I view detailed descriptions of your hosting account features?

You can find detailed descriptions on our hosting features page.

 Which control panel do you have available?

We offer Cpanel, as our standard control panel, with all new shared hosting accounts.

 Which type of domain do you support?

Mxhub support all kind of TLDs (Top Level Domains) & International Domains include domain...

 Your prices are so low, does that mean your hosting isn't as good as other companies?

Our prices are much lower than other prices you have seen, and our hosting features are...