Articles
If you are unhappy with your hosting account with us for any reason or just wish to close the...
Are there any other fees with your hosting?No, you are only charged the yearly amount of your hosting plan, no set up fees, no "domain...
Cancelling Your AccountTo cancel your account, you need to send in a ticket requesting the account to be cancelled. Be...
Changing Billing DetailsTo update your billing details, you may do so at https://www.mxhub.com/clients/
Do I have to pay monthly or can I prepay for longer terms?"Can I sign up for the 1 year or 2 year plan and prepay for the whole year(s) and not have...
Does Mxhub accept PayPal?Yes, Mxhub does accept payments through PayPal.
How do I order more bandwidth?You can order extra bandwidth by sending in a ticket to our support team at...
How do I order more storage space?You can add additional storage space to your account at any time by sending in a trouble ticket...
How do I renew my account?All hosting accounts are renewed automatically on the anniversary date of your account, unless...
How much does it cost to upgrade my plan if I decide to upgrade later?You can upgrade at any time for the difference in cost of plans. For example if you purchase a...
Incorrect BillingIf you believe you were incorrectly billed, please submit a ticket to us explaining what you...
What is Mxhub's cancellation policy?"If I cancel my account with more than 1 year left on a 2 year agreement, will I get...
Why Was I Billed X Dollars?The Mxhub Billing Schedule is detailed out at: http://www.mxhub.com/ The heavily...