30 Day Money Back Guarantee

If you are unhappy with your hosting account with us for any reason or just wish to close the account at anytime during the first 30 days, you will get a refund of all hosting fees paid, less any setup fees. Be sure to include the payment subscription ID when closing your account and requesting a refund for confirmation.

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Cancelling Your Account

To cancel your account, you need to send in a ticket requesting the account to be cancelled. Be...

What is Mxhub's cancellation policy?

"If I cancel my account with more than 1 year left on a 2 year agreement, will I get...

How do I renew my account?

All hosting accounts are renewed automatically on the anniversary date of your account, unless...

Do I have to pay monthly or can I prepay for longer terms?

"Can I sign up for the 1 year or 2 year plan and prepay for the whole year(s) and not have...

Changing Billing Details

To update your billing details, you may do so at https://www.mxhub.com/clients/